For hotel staff — try these steps in order
-
1Tap “Try again” below.
-
2Check that this device is connected to Wi-Fi and that the hotel's internet is working (for example, open a website on another device).
-
3Tap “Reload app”. If that doesn't help, restart this device and open the check-in app again.
-
4Still not working? Contact Vouch Support and share the time of the last attempt shown below. Meanwhile, please check guests in at the front desk.